Return & Refund Policy – MedbridgeRx.com

At MedbridgeRx.com, your health and safety are our top priorities. Due to the regulated nature of pharmaceutical products, we follow strict guidelines for returns and refunds to ensure compliance with U.S. healthcare standards.

1. No Returns on Medications

For safety and legal reasons:

All prescription medications are non-returnable once they have been dispensed and shipped.
This policy helps maintain the integrity, safety, and quality of all pharmaceutical products.

2. Refund & Replacement Eligibility

You may qualify for a refund or replacement in the following cases:

Wrong Item Received: If you receive a medication that does not match your prescription.
Damaged or Defective Product: If the product arrives broken, tampered with, or unusable.
Missing Items: If part of your order is missing upon delivery.
Delivery Failure: If your order is not delivered due to an issue on our end.
Billing Errors: In case of duplicate or incorrect charges.

3. How to Request a Refund or Replacement

To initiate a request:

Contact us within 48 hours of delivery
Provide your order number and a detailed description of the issue
Attach clear photos or proof (if applicable)
Email: support@medbridgerx.com

4. Refund Processing

Once your request is approved, refunds will be issued to your original payment method.
Please allow 5–10 business days for the amount to reflect in your account, depending on your payment provider.